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Loyalty
From Our Partners
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Technology
Mews’ Valtr on a modern view of hospitality and driving guest loyalty
By PhocusWire
|
December 6, 2023
In a discussion in the PhocusWire studio at The Phocuswright Conference, Mews founder Richard Valtr shares his vision for hospitality and how it can become “the future of all real estate.”
Read More
From Our Partners
/
Technology
Report: The modern merchandising imperative - why airlines have no time to waste
By Michelle Bruno
|
December 4, 2023
Find out what modern airline retailing looks like and how visuals, targeted messaging and differentiated choices can capture the attention of shoppers.
Read More
Opinion
/
Online
Why smart airlines will find value in prioritizing customer experience
By Matthew Walker – Plan3
|
November 30, 2023
In a hyper-competitive market like air travel that is in the throes of recovery, how an airline seeks to mitigate passenger pain points will fare well with the next generation of travelers and impact...
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News
/
Technology
Personalization, Web3, NFTs - how airline loyalty programs are evolving
By Linda Fox
|
November 28, 2023
Airlines are taking small steps to build in flexibility and make loyalty programs more appealing, but it's evolution rather than revolution.
Read More
News
/
Startups
Virdee closes $12.4M Series A to fuel growth in hospitality sector
By Mitra Sorrells
|
November 20, 2023
Virdee’s platform automates all front desk transactions to improve the guest experience, eliminate lines and enable staff to focus on guest engagement.
Read More
From Our Partners
/
Technology
CarTrawler on opportunities in AI, sustainability and loyalty
By PhocusWire
|
November 20, 2023
CarTrawler chief business officer Andrew Murphy discusses the company's future plans in the PhocusWire studio at The Phocuswright Conference.
Read More
From Our Partners
/
Online
Sutherland Global on creating an enriched, omnichannel experience in travel
By PhocusWire
|
November 16, 2023
Sutherland operates around the globe to help airlines, hotels, online travel agencies and travel management companies drive revenue, optimize costs and enhance experiences.
Read More
Interview
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Startups
Hot 25 Travel Startups for 2024: Point.me
By PhocusWire
|
November 14, 2023
Point.me is the first-of-its-kind flight search that enables travelers to redeem their airline and credit card rewards for better flights - for fewer points.
Read More
Interview
/
Startups
Hot 25 Travel Startups for 2024: BookingData
By PhocusWire
|
November 14, 2023
BookingData empowers third-party ancillary partners to present private, highly targeted ancillary offers directly to selected airline traveler profiles.
Read More
From Our Partners
/
Online
How Allianz Partners and Delta collaborate to drive innovation and serve travelers
By Cathy Walsh
|
November 13, 2023
Executives from Delta Air Lines and Allianz Partners US explain how they work to ensure the aspects of awareness, education and decision-making are spread throughout the travel journey.
Read More
News
/
Technology
More than one-third of leisure travelers have used GenAI tools, report says
By Morgan Hines
|
November 10, 2023
More than half of leisure travelers who have used generative artificial intelligence planning tools booked most or all of the recommendations provided by the chatbot.
Read More
From Our Partners
/
Online
Improve bookings with personalization: 3 strategies to try
By Amelia Woolard - Bloomreach
|
November 8, 2023
Travel businesses need to leverage automation and data in order to gain a deeper understanding of their customers and their travel preferences and then can use this information to create personalized...
Read More
From Our Partners
/
Technology
Hotel revenue management beyond traditional boundaries
By Richard Valtr - Mews
|
November 7, 2023
Smart hoteliers are moving from a room-first revenue mentality to one that tailors pricing and services to meet individual guest preferences.
Read More
News
/
Online
Tripadvisor Q3 revenue up across all segments, most sharply for Viator
By Mitra Sorrells
|
November 6, 2023
Tripadvisor's total revenue in the third quarter of this year was $533 million, up 16% year over year, with nearly half of that revenue coming from Viator.
Read More
From Our Partners
/
Online
The role of travel insurance for customer experience and loyalty
By PhocusWire
|
November 6, 2023
Allianz Partners US CEO Jeff Wright discusses innovation in travel insurance and how effective solutions can serve as an extension of travel suppliers' brands and drive customer loyalty.
Read More
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Why travel’s experiences sector isn’t likely to operate like others
News
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Distribution
Travelport boosts balance sheet with $570 million investment
Opinion
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Technology
Travel predictions: Breaking down walls, AI and revenue optimization
News
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Distribution
AmTrav's Klee on saving third-party air distribution in business travel
News
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Presenting the Hot 25 Travel Startups for 2024
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Phocuswright Europe 2024
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The year in review and the year ahead presented by Phocuswright, PhocusWire and Miles Partnership
Interview
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BabyQuip - Launch pitch at The Phocuswright Conference 2023
News
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Distribution
Hotels.com co-founder Bob Diener talks exits and opportunities
Opinion
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Online
Travelers, airlines want sustainability; standards will help
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