Trip.com Group

News / Online

Trip.com to use Amazon Web Services as strategic cloud partner

By Morgan Hines | December 1, 2023

Trip.com Group believes Amazon Web Services could help it to enhance the global travel experience. Read More

News / Online

Trip.com Group attributes revenue gains to travel's "substantial recovery"

By Linda Fox | November 21, 2023

During an earnings call James Liang, Trip.com Group's chairman, added that outbound business is “rapidly recovering” and that the company anticipates “a continuously strong demand for outbound travel in... Read More

News / Online

Trip.com says platforms like TikTok will have difficulty challenging OTAs

By Linda Fox | September 5, 2023

Trip.com Group's Q2 2023 report revealed net revenue of $1.6 billion, up 180% year over year and 22% quarter over quarter. Read More

News / Technology

Trip.com unveils AI travel assistant focused on personalization

By Web in Travel | July 25, 2023

By interpreting user input and responding with rich text, images and related pages, TripGenie represents a significant step towards a “super AI assistant” for users. Read More

News / Online

How Chinese OTAs turned around 3 years of COVID isolation

By Gary Bowerman - Phocuswright | July 24, 2023

Phocuswright analyst Gary Bowerman explores the strategies Chinese OTAs have taken to remain competitive over the last few years. Read More

News / Online

Microsoft, Trip.com and Kayak on their work with ChatGPT

By Derek Catron | June 15, 2023

Generative AI dominated conversations at Phocuswright Europe even before the discussion turned to its best-known tool. Read More

News / Online

Trip.com Group sees pent-up demand drive bookings above 2019 levels

By Mitra Sorrells | June 8, 2023

In a call with analysts to discuss Q1 results, company executives also spoke of continued integration of AI with "proper guardrails in place." Read More

News / Online

Trip.com unveils Trekki NFT to unite travel and Web3

By Linda Fox | June 5, 2023

Later this year the Singapore-based brand plans to sell 10,000 dolphin-themed NFTs, with its benefits tied to how much the token holder travels. Read More

News / Online

Getting ahead of Chinese traveler trends and behavior

By Linda Fox | May 24, 2023

The reopening of China at the beginning of the year resulted in an immediate booking spike. Now new traveler behaviors, especially around mobile apps, are being observed. Read More

Opinion / Technology

ChatGPT plugins' potential impact on the travel booking experience

By Mario Gavira | May 22, 2023

Can chatbot plugins bring a new, conversational layer to the decade-old search and booking interface in travel? Read More

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News / Online

Online travel giants spent more than $14B on marketing in '22

By Mitra Sorrells | March 27, 2023

Combined marketing spending by Booking Holdings, Expedia Group, Airbnb and Trip.com Group exceeded 2019 levels in 2022. Read More

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News / Online

Trip.com Group sees outbound travel demand surge

By Mitra Sorrells | March 7, 2023

The company says demand for outbound travel is continuing to accelerate in the first months of this year, with bookings up more than 300% compared with the same period last year. Read More

News / Technology

Trip.com launches in-app chatbot built on OpenAI

By Mitra Sorrells | February 21, 2023

Known as TripGen, the tool offers a conversational interface similar to ChatGPT and other natural language processing chat tools. Read More

News / Online

Trip.com Group continues to make gains in Q3

By Linda Fox | December 15, 2022

Trip.com Group's accommodation revenue increased by almost a third to $408 million while transportation ticketing revenue was up 44% to $369 million year-on-year. Read More

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IATA and Travalyst will align emission calculations

By Mitra Sorrells | December 9, 2022

IATA also says governments must do more to create incentives for the production of sustainable aviation fuel, because airlines are demonstrating the demand exists. Read More

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