Phocuswright Conference 2020


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News / Online
VIDEO: Hilton on an evolving digital environment for accommodation
By PhocusWire | January 20, 2021
With leisure travel stalled, meetings and events cancelled and short-term rentals taking the spotlight, hotel leaders are in the hot seat. Read More
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News / Technology
VIDEO: Using tech to go from overtourism to sustainable tourism
By PhocusWire | January 13, 2021
Now is the time for destinations to build strategies to manage the recovery and avoid some of the problems that developed as a result of too many tourists flooding popular areas. Read More
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News / Technology
VIDEO: How COVID-19 accelerated digital transformation in travel
By PhocusWire | January 12, 2021
Rachel Barger, senior vice president of global enterprise sales at Cisco Systems, speaks about technology trends emerging from the periods of lockdown and what they mean for the travel industry. Read More
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News / Startups
VIDEO: Experts on the state of travel innovation
By PhocusWire | January 8, 2021
The Phocuswright Conference 2020's dragons give their take on the biggest trends, promising players and what’s next for online travel innovation and investment. Read More
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News / Online
VIDEO: How travel companies can move toward “future-proofing”
By Mitra Sorrells | January 6, 2021
Andrea Kates, managing director of consultancy Futureproofing: Next, explains the "pyramid of possibilities" at The Phocuswright Conference 2020. Read More
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News / Distribution
VIDEO: How the pandemic might impact travel loyalty programs
By Linda Fox | January 5, 2021
Travel loyalty programs will have to add flexible elements to their schemes to keep members with them. Read More
 alt="VIDEO: Kayak's Steve Hafner on pandemics, strategy and survival"  title="VIDEO: Kayak's Steve Hafner on pandemics, strategy and survival"
News / Online
VIDEO: Kayak's Steve Hafner on pandemics, strategy and survival
By PhocusWire | January 5, 2021
Honest and interesting - just with fewer wisecracks than during normal years. That was Kayak CEO Steve Hafner's appearance at The Phocuswright Conference 2020. Read More
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News / Distribution
VIDEO: How the cruise industry can get back to sailing
By Linda Fox | January 4, 2021
The Healthy Sail Panel brings together many voices from across the cruise industry to ensure a safe return to sailing. Read More
 alt="PhocusWire editorial team's favorite interviews of 2020"  title="PhocusWire editorial team's favorite interviews of 2020"
News / Online
PhocusWire editorial team's favorite interviews of 2020
By PhocusWire | December 31, 2020
As we look forward to better times ahead in 2021, we invite you to feast on our favorite interviews of the last 12 months. Read More
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News / Online
VIDEO: Why the digital travel sector fails for diversity and inclusion
By Linda Fox | December 30, 2020
Martinique Lewis, a diversity in travel consultant, says travel companies need to look across everything they touch internally and externally and grade themselves on their diversity.  Read More
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News / Online
VIDEO: How travel execs confronted the crisis - and their staffs
By PhocusWire | December 29, 2020
At the Phocuswright Conference, travel leaders discuss how confronting the threat – and often inevitability – of staffing reductions has been the most difficult part of the pandemic. Read More
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News / Online
VIDEO: Peter Kern on how COVID gave Expedia Group “courage”
By Jill Menze | December 29, 2020
Speaking at his first Phocuswright Conference since assuming leadership of Expedia Group, Peter Kern discussed the company's multi-brand strategy, Google and more. Read More
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News / Online
VIDEO: How we went to the brink and back in 2020
By PhocusWire | December 28, 2020
How do you change customer perceptions and jumpstart business after a downfall? Some of the most battered, but resilient, travel businesses worked hard during 2020 to keep it together. Read More
 alt="VIDEOS: PhocusWire's most popular interviews 2020"  title="VIDEOS: PhocusWire's most popular interviews 2020"
News / Online
VIDEOS: PhocusWire's most popular interviews 2020
By PhocusWire | December 24, 2020
We present a list of the most popular videos that we've produced at PhocusWire and those we've been involved with during Phocuswright's virtual conferences during 2020. Read More
 alt="VIDEO: Certares’ Greg O’Hara on why 2020 saw record investment in travel"  title="VIDEO: Certares’ Greg O’Hara on why 2020 saw record investment in travel"
News / Online
VIDEO: Certares’ Greg O’Hara on why 2020 saw record investment in travel
By Mitra Sorrells | December 24, 2020
O'Hara shares his thoughts on the best travel sectors for investment now and why he believes business travel startups need to pivot. Read More